On 14 December, all Google companies together with YouTube, Gmail, Google Search engine, Google Drive and few others suffered a worldwide outage. These companies were down for nearly 45 minutes. During the outage, customers reported that the YouTube web page confirmed that “Something went wrong”. The Gmail web page additionally confirmed a message that mentioned “Gmail is currently unable to access your Contacts. You may experience issues while this persists.” When the customers began reporting the difficulty, Google was fast to reply and acknowledge the issue. According to the corporate, the outage was the end result of “an internal storage quota issue”.
The firm additional apologised to its customers and assured them that they’re trying into the matter.
We’re all clear of us! Thanks for staying with us.
— Google Workspace (@GoogleWorkspace) December 14, 2020
According to a press release by Google spokesperson, “Today, at 3.47 AM PT Google experienced an authentication system outage for approximately 45 minutes due to an internal storage quota issue. Services requiring users to log inexperienced high error rates during this period. The authentication system issue was resolved at 4:32 AM PT. All services are now restored.”
The firm additional apologised to its customers and assured them that they’re trying into the matter and will be sure that such subject doesn’t happen once more sooner or later. The spokesperson mentioned, “We apologise to everyone affected, and we will conduct a thorough follow up review to ensure this problem cannot recur in the future.”