National Australia Bank clients throughout the nation have been locked out of their accounts and are unable to entry internet banking after the financial institution’s on-line providers had been hit by an unknown technical situation.
More than 1000 NAB clients have reported points with their internet banking since 1pm AEST on Monday, and the issues have occurred throughout the nation, based on outage web site DownDetector.
“We’re aware of an issue currently impacting some of our services including internet banking, mobile and desktop,” a NAB spokeswoman instructed this masthead.
“We’re sorry for any inconvenience this is causing. Our tech team is investigating and working to fix this as soon as possible. We are continuing to keep our customers updated via banners in our digital banking channels and across social media.”
NAB mentioned at 5pm on Monday that its cellular banking service had been restored, however that points with internet banking remained ongoing.
The financial institution has been contacted for additional remark.
The outage comes a few month after NAB rival ANZ suffered an hours-long incident affecting its programs. It later blamed an unnamed “third party vendor” for the issues.
It additionally comes about six months after a mass Optus community outage that lasted 13 hours and affected greater than 10 million individuals nationally, together with 400,000 companies.