Australian utility supplier Sumo has suffered a data breach, the corporate has confirmed, with customers’ private info, together with credit score scores and licence numbers, posted on-line.
Sumo government chairman Kel Fitzalan emailed customers on Wednesday, apologising and informing them that a difficulty with a “third-party file storage application” had precipitated the breach.
Sumo customers have had private info posted on-line following a cyberattack on the corporate.Credit: Getty Images
According to Fitzalan, info taken included full names, addresses, dates of delivery, cell phone numbers, credit score scores and licence numbers. Sumo, which is headquartered in Victoria, is believed to have greater than 60,000 customers throughout its electrical energy, fuel and internet merchandise.
“On Monday evening, 13 May 2024, Sumo became aware of an incident where customer data was accessed by an unknown person via a third-party file storage application used by Sumo. We can confirm that none of Sumo’s systems were affected,” Fitzalan stated within the e-mail to customers, seen by this masthead.
“We are contacting you as we have identified that your personal information was accessed, and we deeply apologise.”
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Fitzalan stated Sumo had partnered with Australia’s nationwide identification charity, IDCARE, to offer help to affected customers, together with a complimentary credit score and private info monitoring subscription. The firm stated it didn’t maintain copies of any identification paperwork, nonetheless.
“None of Sumo’s systems were accessed or affected and the third-party application also worked as designed,” an organization spokesman stated.
“After being knowledgeable of the incident late on Monday, Sumo has acted quickly to research and secured the third-party software.