Concert promoter Live Nation says it’s investigating a cyber attack at its Ticketmaster unit, days after consultants urged clients to change their passwords.
Hackers are allegedly providing to sell customer data on the dark internet.
The US leisure large mentioned it had found “unauthorised activity” on 20 May in a 3rd-celebration cloud database that largely contained Ticketmaster data.
Live Nation added that “a criminal threat actor offered what it alleged to be company user data for sale via the dark web” on 27 May.
It comes a number of days after a bit of-recognized cybercrime group named ShinyHunters reportedly mentioned it had stolen consumer data of greater than 500 million clients of the web ticket gross sales platform.
The hackers are reportedly demanding round $500,000 (£400,000) in a ransom cost to forestall the data being offered.
The breach has not had and is unlikely to have a fabric influence on Live Nation’s enterprise, the corporate said.
Customers had been urged by consultants to change their passwords after the hacking claims emerged.
The Times reported names, addresses, emails, cellphone numbers and the partial bank card particulars from Ticketmaster had been being supplied on the market on-line.
ShinyHunters posted samples of the knowledge on a hacker discussion board whereas asking $500,000 for a “one-time sale”, the publication added.
Live Nation didn’t point out ShinyHunters in its submitting with the US Securities and Exchange Commission.
The agency mentioned: “We are working to mitigate risk to our users and the company, and have notified and are cooperating with law enforcement.
“As applicable, we’re additionally notifying regulatory authorities and customers with respect to unauthorised entry to private data.
“We continue to evaluate the risks and our remediation efforts are ongoing.”
Authorities in Australia and the US are reportedly speaking to Ticketmaster to perceive and reply to the incident.
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Companies face authorized motion
Ticketmaster, which merged with Live Nation in 2010, is the world’s largest ticket vendor throughout dwell music, sports activities, theatre and different occasions.
The breach comes at a time when the 2 firms face authorized motion over competitors issues.
The US authorities needs to break them up, accusing the companies of operating an unlawful monopoly over dwell occasions in America.
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US lawyer normal Merrick Garland. Pic: AP
The firms are additionally going through a landmark client class motion lawsuit which is in search of $5bn (£4bn) in damages on behalf of doubtless thousands and thousands of ticket purchasers.
“It’s time for fans and artists to stop paying the price for Live Nation’s monopoly,” US lawyer normal Merrick Garland mentioned.
“It is time to restore competition and innovation in the entertainment industry. It is time to break up Live Nation-Ticketmaster.”
Ticketmaster sparked outrage in November 2022 when its web site crashed throughout a presale occasion for a Taylor Swift tour.
The firm mentioned the location was overwhelmed by each followers and assaults from bots, which had been posing as shoppers to scoop up tickets and sell them on secondary websites.
At the time, the superstar criticised Ticketmaster on social media, saying it was “excruciating for me to just watch mistakes happen with no recourse” after Swift’s followers reported lengthy wait occasions and web site outages through the presales.
The debacle prompted congressional hearings aimed toward higher defending shoppers.