RBI restrictions on Kotak Mahindra Bank: What it means for customer, banking and credit card services – FAQs answered | India Business News – Newz9

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RBI motion in opposition to Kotak Mahindra Bank: The Reserve Bank of India (RBI) just lately imposed restrictions on Kotak Mahindra Bank, stopping the financial institution from onboarding new prospects via its on-line and cellular banking channels and from issuing new credit playing cards. This has raised questions amongst present and potential prospects concerning the impression of this determination on their accounts and services.
What occurs to Kotak Mahindra Bank prospects now that the Reserve Bank of India (RBI) has barred the financial institution from including new prospects through on-line/cellular banking and from issuing new credit playing cards? Should Kotak 811 account holders fear? Can present prospects nonetheless renew their credit playing cards? What does RBI’s determination imply for these desirous to open accounts at Kotak Mahindra Bank?
Here are all of the solutions to key questions to know what these restrictions imply for Kotak prospects:
1. Can Kotak 811 prospects entry their accounts after RBI’s motion?
According to ET, Kotak 811 prospects, who opened their accounts digitally, will not be affected by the regulator’s newest determination. They can nonetheless use Kotak Mahindra Bank’s Internet banking and cellular app to entry their accounts.
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2. Can you continue to use services on your Kotak Mahindra Bank financial savings or present account after RBI’s ban?
RBI’s measure does not have an effect on Kotak Mahindra Bank’s present accounts. The financial institution acknowledged, “We want to reassure our existing customers of uninterrupted services, including credit card, mobile and Net banking.”
3. Is it attainable to open a Kotak 811 digital financial savings account now?
Since Kotak 811 is a digital financial savings account, new prospects cannot open it after RBI’s restriction. Shivaji Thapliyal, Head of Research and Lead Analyst at YES Securities, defined that the RBI ban prevents Kotak Mahindra Bank from including new prospects via on-line channels. This means that new prospects can not purchase any banking product on-line till the ban is lifted.
4. Can you open a financial savings account at a Kotak Mahindra Bank department?
The non-public sector financial institution can nonetheless add new prospects via offline channels like financial institution branches. So, if you’d like, you possibly can go to a Kotak Mahindra Bank department and open an account. The financial institution additionally acknowledged that their branches nonetheless welcome new prospects and present all services, besides for issuing new credit playing cards.
5. Will Kotak Mahindra Bank credit card prospects be affected?
Kinjal Champaneria, Partner at Solomon & Co., explains that the present restrictions on Kotak Mahindra Bank should not have an effect on present prospects, together with these with credit playing cards, besides for potential points in accessing on-line banking resulting from lapses within the financial institution’s IT infrastructure. RBI imposed strict measures on Kotak due to unaddressed supervisory considerations discovered within the regulator’s IT examination for the fiscal years 2022-2023, and due to frequent tech outages, the newest being on April 15, 2024.
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6. Can present Kotak Mahindra Bank credit card prospects renew their playing cards?
Champaneria famous that whereas Kotak Mahindra Bank cannot subject new credit playing cards, it will proceed to serve present prospects, together with credit card renewals. This means Kotak Mahindra Bank prospects can renew their credit playing cards with none points.
7. Can you get a brand new credit card from Kotak Mahindra Bank?
Since the RBI has banned Kotak Mahindra Bank from issuing new credit playing cards, you possibly can’t get a brand new credit card from them.
8. How lengthy will these restrictions final?
In its April 24, 2024 press launch, RBI acknowledged that the restrictions might be reviewed after a complete exterior audit commissioned by the financial institution with RBI’s prior approval, together with correcting any deficiencies discovered within the audit and addressing the observations from RBI inspections, to RBI’s satisfaction.
A analysis report by Emkay signifies that the restrictions might be reviewed after the exterior audit and corrective motion plan meet RBI’s approval, which often takes six to 12 months.
Champaneria mentions that HDFC Bank Limited confronted related restrictions in 2020, requiring them to improve their IT methods. These restrictions have been lifted in 2022 after the RBI was happy with the corrective steps HDFC took.

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