Since Monday, users of Claude Code have faced unexpected restrictions. Those who pay for the $200-a-month Max plan report hitting usage limits without warning. They receive a simple message: “Claude usage limit reached,” with a timer for when it resets. Many are frustrated, believing their subscriptions have changed or that usage isn’t being tracked correctly.
One user expressed confusion, noting, “There’s no way I hit the 900 messages limit in just 30 minutes.” Communication from Anthropic has been minimal. When asked about the issue, a company representative acknowledged it but didn’t provide details. They stated they’re working on resolving slower response times.
This sudden change is frustrating for users, many of whom felt blindsided. One individual, wishing to remain anonymous, shared that the new limits have stalled his project. “Other options like Gemini and Kimi just don’t match Claude Code’s capabilities right now.”
Similar issues have been reported by API users, with many encountering overload errors recently. Despite some outages, Anthropic’s status page still shows 100% uptime for the week. This suggests that while some tech problems are normal, the change in usage limits has left users baffled.
Anthropic’s pricing structure plays a role in this confusion. The Max plan boasts usage limits 20 times higher than the Pro plan. Yet, these limits are not guaranteed. The free tier is even more unpredictable, as it’s subject to demand fluctuations. This lack of certainty prevents users from effectively planning their usage.
Interestingly, the $200 Max plan is popular among heavy users. Some reports suggest that users can generate over $1,000 worth of API calls in a day. This has led to speculation that the plan may not be sustainable for Anthropic long-term. One user hopes for clearer communication about changes: “Just be transparent. The lack of communication erodes confidence.”
Recent surveys show that nearly 67% of users feel frustrated with tech services that lack clarity in their usage policies. Transparency could be a critical factor for retaining user trust in a competitive market.
In a fast-evolving tech landscape, consistent communication is vital. Users want to feel informed and valued, especially when they invest in high-level plans.
For more insights on tech company policies and user experiences, explore resources like TechCrunch and Anthropic’s support page.
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