A new app called Neon has caught a lot of attention by offering users a way to make money through recorded phone calls. In just a week, it jumped into the top five free iPhone apps, with around 75,000 downloads in one day. Users send their call recordings to Neon, which uses the data to train AI.
However, Neon hit a major roadblock when it revealed a serious security flaw. Users’ phone numbers and recorded calls were accessible by anyone using the app. TechCrunch discovered this issue during a basic test and alerted Neon’s founder, Alex Kiam. He quickly took down the app’s servers but did not inform users of the security breach.
The problem stemmed from the app’s servers not properly safeguarding individual user data. Test calls made by TechCrunch showed that not only could users see their earnings, but they could also access detailed transcripts and audio files from other users. This lack of security could mean that some users might be taking advantage of the app to record unknowing participants in conversations.
Following the security discovery, Kiam emailed users, claiming that they would temporarily shut down the app to enhance security. Strangely, the email didn’t mention the privacy violation. The timeline for bringing the app back online remains uncertain, and major platforms like Apple and Google have yet to comment on whether Neon meets their safety standards.
This isn’t the first time an app has faced severe security issues. Recently, popular dating apps like Bumble and Hinge have been criticized for exposing user locations and personal information. Even though app stores try to keep out faulty applications, they still occasionally allow some through.
Kiam hasn’t confirmed whether Neon underwent any security assessments before its launch. With users increasingly concerned about data safety, this incident serves as a reminder to be cautious about data-sharing apps.
Experts warn that as technology advances, so do cyber threats. It’s crucial for companies to prioritize user privacy from the beginning. According to a recent report from the Cybersecurity and Infrastructure Security Agency (CISA), effective cybersecurity practices can reduce risks significantly. As the digital landscape evolves, it’s vital for apps like Neon to take these threats seriously to protect their users.
For more information on cybersecurity best practices, you can visit CISA for detailed guidelines.
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