Bobby Flay is a well-known figure in the culinary world. While he’s famous for his cooking shows, he also has years of experience in the restaurant industry. One notable aspect of his dining etiquette is his decision never to send food back when he dines out. In a 2017 interview with Popsugar, he stated, “I won’t send food back to the chef. Never.” This seems to stem from his respect for chefs and recognition of how challenging their job can be.
Flay’s choice might also reflect his confidence in the quality of food at restaurants. Even if a dish doesn’t match his taste, he trusts that it has been prepared well. Many chefs share this perspective. Chef Thomas Keller, for instance, believes in the importance of customer satisfaction and encourages diners to communicate their preferences if something isn’t right.
Interestingly, a survey by Zagat found that 45% of diners are hesitant to send food back at restaurants due to fear of appearing rude. Yet, they acknowledge that certain reasons absolutely warrant such a request. For example, allergies or health concerns are valid scenarios for sending food back. If a dish is overcooked or served cold, most diners agree it’s perfectly acceptable to ask for a replacement.
Conversely, people often debate what constitutes a good reason to return a dish. While some think it’s wrong to send back something simply because it doesn’t appeal to them, many servers, including Flay himself, welcome feedback. As Flay puts it, “I want my customers to be happy.”
In today’s dining culture, there’s an ongoing social media trend around the hashtag #SendItBack, where diners share their experiences—good and bad—of returning food. This trend underscores the importance of eating out as more than just a meal; it’s about enjoying the experience.
In short, while Bobby Flay may choose never to send food back, many others feel differently. It’s all about what you’re comfortable with and ensuring your dining experience is enjoyable. Trust your instincts and speak up if something doesn’t meet your expectations—they’re there to help you have a great meal.