Unpacking the Newark Airport Staffing Crisis: 7 Days of Major Delays and What You Need to Know

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Unpacking the Newark Airport Staffing Crisis: 7 Days of Major Delays and What You Need to Know

For years, a shortage of certified air traffic controllers in the U.S. has led to significant flight delays and headaches for travelers, especially recently at Newark Liberty International Airport. There, staffing issues recently triggered major delays for a record-breaking seventh consecutive day.

To tackle this crisis, the Federal Aviation Administration (FAA) introduced a Ground Delay Program. On a recent Sunday evening, flights were delayed for nearly four hours on average, according to the FAA.

Various factors contributed to these delays. The nationwide controller shortage, along with a recent walk-off by Newark’s air traffic controllers, played a significant role. A major runway was also closed for rehabilitation, and outdated technology further complicated matters. Transportation Secretary Sean Duffy noted that delays were exacerbated by failing equipment, stating that the traffic control facility has been chronically understaffed for years.

Passengers are understandably anxious. One traveler, Geraldine Wallace, expressed her worries after her flight was delayed for nearly three hours. “I hope it can be resolved,” she said.

While the FAA has attributed delays to staffing issues, they’ve remained vague about the specifics at Newark Airport.

Newark, situated just outside New York City, is the 14th busiest airport in the U.S., handling a significant number of flights, particularly from United Airlines. Recently, United delayed 127 flights and canceled 20.

According to United Airlines CEO Scott Kirby, technology failures compounded the staffing shortages. He reported multiple incidents where systems crucial for managing flights failed. As a result, dozens of flights were diverted, leaving thousands of travelers scrambling. Secretary Duffy highlighted that the current technology is outdated, often described as “incredibly old,” and relies on floppy disks and copper wires.

Even though these systems are safe, their age contributes to delays and cancellations. Duffy has pledged to upgrade the technology to a modern system, which he believes will be the envy of the world, but the project will likely take three to four years.

A sobering statistic highlights the gravity of the controller shortage: the U.S. needs over 3,000 new air traffic controllers to meet adequate staffing levels. The National Air Traffic Controllers Association indicates that staffing across various airport towers is at its lowest point in nearly three decades, with only about 70% of targets met nationwide.

The Association of Flight Attendants has urged airlines to reduce flights at Newark due to these staffing shortages. In a statement, AFA-CWA International President Sara Nelson emphasized the urgent need for resources to support air traffic controllers.

Delays have become the norm in recent months, as Newark faces a major runway rehabilitation project, which adds to the congestion. An analysis of FAA advisories shows a continuous pattern of delays, with many days affected.

Passengers have voiced their concerns on social media, pointing out that they are increasingly anxious about flight safety. Recent aviation accidents, including a tragic midair collision earlier this year, have fueled public apprehension.

FAA officials are under pressure as they investigate technology failures and staffing issues at airports like Newark. Acting Administrator Chris Rocheleau noted the importance of ensuring controllers have the proper equipment and sufficient staffing to avoid further incidents.

As the travel season approaches, this ongoing crisis will require attention from government officials and aviation authorities to ensure passengers feel safe and valued when flying. Investing in modern technology and addressing staffing shortages is crucial to restoring confidence in the system.

For more detailed statistics on the aviation sector, visit the FAA’s website.



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