Apple is making major changes to its Siri team as the voice assistant struggles to meet user expectations. According to a recent report from Bloomberg, CEO Tim Cook is bringing in Mike Rockwell, who previously led the Vision Products Group, to take over Siri. This shake-up comes after Cook reportedly lost faith in John Giannandrea, the former head of AI, to lead product development effectively.
Rockwell will work under Craig Federighi, Apple’s software chief, while Paul Meade will step in to lead the Vision Products Group, the team behind the Vision Pro headset. This leadership switch reflects the urgency Apple feels to improve Siri.
Siri has been falling behind compared to other AI systems. Consumers are increasingly frustrated. In tests, users found that Siri couldn’t answer basic questions like "Who won the Super Bowl?" This kind of performance has led Apple to partner with other AI services, such as ChatGPT, to enhance its offerings.
Interestingly, according to a survey conducted in January 2023, 42% of users said they preferred using other virtual assistants because Siri often didn’t understand their queries well. This indicates a shift in consumer expectations as AI continues to evolve rapidly.
Additionally, Apple announced this month that it will delay new personalized features for Siri until next year, which is another sign of the challenges the company faces. As AI technology advances, it’s crucial for Apple to step up its game and regain trust among its users. This pivotal moment for Siri may redefine how Apple integrates AI in the future and improve its responsiveness and accuracy.
For more information about the evolving AI technologies, you can check out this report from McKinsey.
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AI,Apple,In Brief,siri