Attention passengers! Now compensation will not be given if Tejas train gets delayed, IRCTC replied in RTI

IRCTC On Tejas Train: IRCTC has stopped the scheme of giving compensation to passengers on delay of personal trains 5 years in the past. Also, citing privateness coverage, it has refused to provide the rationale for closing this scheme. This info was obtained in response to the appliance filed by information company ‘Bhasha’ below the Right to Information (RTI) Act. Indian Railway Catering and Tourism Corporation (IRCTC) was established by the Ministry of Railways with the fundamental goal of working the whole catering and tourism actions of the Railways and presently it additionally does ticket reserving and operation of personal trains.

According to IRCTC, below this scheme, Rs 26 lakh was given to passengers as compensation from October 4, 2019 to February 16 this yr. According to the knowledge supplied by IRCTC, compensation value Rs 15.65 lakh was given to passengers in 2023-24 alone. IRCTC stated in response to RTI, “The scheme providing compensation in case of delay or delay in running of private trains was discontinued on 15 February 2024.” IRCTC has refused to provide the rationale for discontinuing this scheme citing privateness coverage.

Information obtained from RTI

According to info obtained from RTI, IRCTC operates two Tejas trains, one in all which was began from New Delhi to Lucknow (from October 4, 2019) and the opposite from Ahmedabad to Mumbai (from January 17, 2020). According to the knowledge, the rationale behind paying compensation to the passengers was to draw the passengers in direction of these trains, which was part of advertising actions. According to the knowledge obtained below RTI, if we speak in regards to the compensation given by IRCTC in the final 5 years, then it was Rs 1.78 lakh in 2019-20, zero in 2020-21, Rs 96 thousand in 2021-22, Rs 20,000 in 2022-23. Compensation of Rs 7.74 lakh and Rs 15.65 lakh in 2023-24 was given to passengers. Is.

How a lot compensation was obtained?

On the query concerning the quantity of compensation given to the passenger on delay in the train, IRCTC stated that for delay of 60 to 120 minutes, Rs 100 was given to the passenger and for delay of 120 to 240 minutes, Rs 250 was given as compensation to the passenger. According to IRCTC, in case of cancellation of the train, the complete fare was refunded to the passengers and in case of delay, foods and drinks services had been additionally supplied to the passengers.

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