Dr. Dallas Malzi found out on Friday that his workplace, North Side Christian Health Center, was featured on HBO Max’s show The Pitt. This popular series focuses on the challenges faced by hospital workers in Pittsburgh.
In one episode, a construction worker arrives at the ER with a shoulder injury and is soon diagnosed with diabetic ketoacidosis, a serious complication of diabetes. While the treatment he receives saves his life, it leads to overwhelming medical bills. A character in the show suggests a referral to North Side Christian Health Center for help.
While the patient’s story is fictional, the challenges are real for many. Dr. Malzi sees patients facing similar situations every day. He finds it validating that a major show like The Pitt is highlighting these issues.
Dr. Malzi recalls a recent case of an uninsured patient with high blood pressure and diabetes who suffered a heart attack. He needed a triple bypass and left the hospital burdened with expensive medication costs. At North Side Christian, the healthcare team worked on a plan for him, even helping him access low-cost prescriptions.
“Now, his diabetes is under better control, and he’s taking steps to improve his health,” Dr. Malzi said. “He hasn’t returned to the ER since his heart attack.”
Statistics show that nearly 29 million Americans are uninsured, often leading to delayed medical care and higher health risks. For example, a chef without health insurance was rushed to the ER with diabetic ketoacidosis, similar to the show’s storyline. He also received care from North Side Christian, where he found low-cost medications and a supportive treatment plan.
Behind the scenes, the show’s writers wanted to depict the struggles faced by those without health insurance. Bethany Blackburn, the health center’s CEO, said they discussed the real-life implications of lacking insurance and the stress it causes patients.
Founded in the 1990s, North Side Christian Health Center serves around 3,800 patients each year, mostly from low-income and minority communities. They operate under an open-door policy, where no one is turned away for inability to pay. This dedication resonates deeply with staff like Dr. Malzi.
“The ability to say ‘yes’ to patients who are often in tough situations is what keeps me motivated,” he explained. Besides healthcare, they also provide resources like food assistance to help patients thrive.
The center continues to make a difference by supporting vulnerable populations. “Working in a community health center allows us to maximize our impact,” Dr. Malzi said, emphasizing that this is where his skills can make the biggest difference.
For more information on community health resources, check out the CDC’s guidelines.
This connection between media representation and real-world healthcare challenges highlights the ongoing struggle many face in accessing affordable care.

