Restaurant mascots can be hit or miss. Some are adorable and fun, like Andy Armadillo from Texas Roadhouse or the Chick-fil-A cows. Others, like Quiznos’ spongmonkeys, are best forgotten. Then there’s Delbert the Deeburger Clown, a mascot that raises many eyebrows.
Delbert represented Dee’s Drive-In, a retro fast food spot in Salt Lake City, Utah. Picture this: a clown with bright orange hair, a blue hat adorned with flowers, and a white face with red and blue accents. His story goes that his round belly came from enjoying too many Deeburgers, which inspired him to become the restaurant’s face. A giant metal sign of Delbert lightened up the restaurant’s exterior, capturing the attention of hungry passersby.
Parents could even hire a man in the Delbert costume for children’s parties. But since his charm was limited to Utah, not many people may remember him. Yet, for those who do, he’s unforgettable.
The Clown Dilemma
Clowns can be tricky as restaurant mascots. In the 1980s, public perception of clowns began to shift, especially after notorious events involving clown figures, such as serial killer John Wayne Gacy. As fear grew, so did the portrayals of clowns in media, exemplified by films like It and Killer Klowns from Outer Space.
Currently, McDonald’s is the only major fast-food chain still using a clown, Ronald McDonald. He has become synonymous with the chain and its charity work. This makes it unlikely for another restaurant to successfully introduce a new clown character without being compared to him.
Experts in marketing say the choice of mascot significantly impacts brand perception. A mascot must resonate positively with potential customers. Based on recent surveys, over 60% of people find clowns creepy, a sentiment reflected in social media conversations. Many users voiced concern about clowns in advertising. A recent poll showed that only about 20% of respondents prefer mascots like clowns.
As we move forward, the question remains: will other eateries dare to introduce clown mascots? With the fear of backlash, it’s likely that the only clowns we’ll see in fast food are those reminiscing about the past—like Delbert, remaining a quirky footnote in Utah’s dining history.
For those interested in restaurant mascot culture, resources like the research from Marketing Week offer deeper insights into brand identity and customer engagement strategies.