WINONA, Minn. — For the past month, Winona State University students have been buzzing about a new, cute addition to campus: delivery robots. These little machines, adorned with bright orange flags, have become the talk of the campus.
They don’t just deliver food; they engage with students. With charming manners, they wrap up their deliveries with a polite “Thank you” and a cheerful “Goodbye.” Some students even report that the robots have serenaded them with “Baby Shark” while cruising about.
Last February, the university launched this fleet of robots through a partnership with Chartwells and Starship Technologies, aiming to make food delivery more convenient. This initiative is part of a broader trend, as Winona State is one of just 55 colleges in the nation to offer such a service, and it’s the only one in Minnesota. The robots make students feel like they are living in the future.
“I love taking videos of them,” shared WSU junior Katana Provost. “They’re just so adorable with their flags and lights.”
These robots are equipped with advanced technology: multiple cameras for a panoramic view, ultra-sensitive audio sensors, and AI that helps them navigate and learn new routes. As they complete deliveries, they gather data to improve their efficiency. Occasionally, they might pause for a moment, looking a bit confused, which has led to some playful interactions from curious students who jump in front of them.
George Micalone, who oversees student activities at WSU, explained, “The more they travel a path, the better they get at it. They’re designed to learn.” In fact, the robots can handle a variety of challenges, from climbing curbs to crossing streets safely. They can even deliver food during inclement weather, which is a plus for students in Minnesota.
This robot delivery service not only satisfies a practical need but also enhances the university’s reputation. Winona State has always been tech-forward, being one of the first colleges to introduce a laptop program in the 90s. Providing a robot delivery service aligns with that commitment to innovation.
“We wanted to give students a modern, convenient option,” said John Sinniger, the dining services director for Chartwells. Students simply download the Starship Technologies app, place an order from one of several campus eateries, and watch their food arrive.
So far, the robots have made nearly 400 deliveries in just a month. “They’re super popular,” said Grace Waller, marketing director at Chartwells. “Students are always sharing videos of their deliveries.”
The robots travel at around 4 mph, and it usually takes them about 20 minutes to reach their destination across campus. As they have become more common, a new etiquette has emerged around them. Provost noted that cars will now stop to let robots cross the street. “It’s like people genuinely respect them now,” she laughed.
The success of these robots shows how technology can enhance our daily lives, especially for students who are always on the go. They make life a bit easier and even provide a small dose of joy in the hustle and bustle of campus life.
As universities across the country embrace similar technology, it seems likely that robots might soon be delivering more than just food — perhaps books or supplies as well. For now, the students of Winona State can enjoy their meals delivered right to them by these charming little machines.
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