Driving Innovation: University of Hawaii Leader Advances AI and Student Support Initiatives

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Driving Innovation: University of Hawaii Leader Advances AI and Student Support Initiatives

When Wendy Hensel stepped into her role as president of the University of Hawaii on January 1, 2025, she quickly faced a barrage of challenges. Applications and funding rules from the federal government changed under the Trump administration, forcing her to make crucial decisions right away. Hensel inherited a 10-campus university system dealing with declining enrollment, gaps in student success, and outdated processes.

Hensel described her early days as filled with uncertainty. “We needed to stay steady during these shifts, ensuring we protect the university’s mission,” she stated in an interview. Early support from the UH Board of Regents confirmed her effective leadership during this turbulent time, noting her clear understanding of the university’s goals.

Given her background in civil rights, Hensel recognized the unique challenges faced by Native Hawaiians. She took steps to engage with the community, visiting all campuses within her first three months and meeting with Native Hawaiian groups. This effort reinforced her commitment to the university’s role as a place for Native Hawaiian culture and education.

Reducing barriers to student success became her main focus. One significant initiative was Direct to UH, allowing public high school seniors in Hawaii to apply to the university with a single click. Additionally, reforms were made to streamline the transfer of credits between associate’s and bachelor’s degree programs—a much-needed change after years of delay.

Hensel also highlighted the growing importance of technology, particularly artificial intelligence. “Higher education can no longer afford to be stuck in old ways. We must adapt and embrace change,” she remarked. With the university implementing an AI strategy, faculty members began receiving training to better prepare students for future job markets.

Despite the fast-paced changes, Hensel admitted that not every goal was met as quickly as she would have liked. Ongoing efforts include enhancing partnerships with employers to align academic programs with workforce needs. A recent survey showed that 70% of employers prioritize graduates with hands-on experience, highlighting the need for universities to adapt.

For Hensel, leadership also meant restructuring the university’s governance, separating system leadership from day-to-day management to enhance efficiency. The Board of Regents has already started searching for a permanent chancellor for UH Manoa.

As she reflects on her first year, Hensel’s focus remains unwavering. While the challenges are significant, the journey toward a more inclusive and innovative university continues. As she said, “Every step we take is about ensuring that students have the best opportunities to succeed.”

For more insights into her initiatives and university developments, check out the UH official site.



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