Effort to improve service of Ola Electric, new feature added on mobile app

Ola Electric, one of the massive electrical two-wheeler corporations, has confronted difficulties in the previous couple of months due to shortcomings in buyer service. The firm has additionally made efforts to resolve service associated complaints. In this section the corporate is dealing with powerful competitors from opponents like Bajaj Auto.

Ola Electric has added a new feature to the Ola HyperService utility to present service standing data. The firm’s CEO, Bhavish Aggarwal stated that with this, clients will likely be in a position to get updates concerning the service of the electrical scooter. The firm is making ready to improve its community of shops 4 instances. Ola Electric has round 800 shops. Their quantity will likely be elevated to about 4,000 by the tip of this month. Service facility can also be accessible on the current shops of the corporate. The firm will improve its community of shops to about 4,000 by the tip of December. Ola Electric goals to ship electrical two-wheelers to each pincode within the nation.

This can even be the most important distribution community of Electric Vehicles (EV) within the nation. Recently the corporate had additionally expanded its portfolio of electrical scooters. Earlier this month, the Central Consumer Protection Authority (CCPA) had requested to present extra paperwork relating to the discover given to the corporate on alleged violation of shopper rights and unfair commerce practices.

An electronic mail was despatched to the corporate on behalf of CCPA on this regard. Sales of electrical two-wheelers have elevated quickly in the previous couple of years. Ola Electric has the best share on this section. The firm’s gross sales declined by roughly 33 % in November. According to automobile portal knowledge, the registrations of the corporate’s electrical scooters final month had been 27,746 items. This is a decline of about 33 % within the gross sales of Ola Electric on a month-on-month foundation. Last month the corporate launched S1 Z. This electrical scooter will likely be accessible in two variants. Its beginning worth is Rs 59,999 (ex-showroom). The firm has electrical scooters like S1 Pro, S1 Air and S1X. Recently, Ola Electric additionally launched its first business electrical scooter Ola Gig. The S1 Z has two battery packs of 1.5 kWh every.