Empowering Arizona Barbers: Mastering the Skills to Identify and Support Clients Facing Mental Health Crises

CHANDLER, AZ — Talking about mental health used to feel taboo, but things are changing. Two cities in the East Valley are making it easier to have these important conversations while also helping you look good.

Inside Mission Barbers in Chandler, the atmosphere is lively, filled with chatter and laughter. But if you listen in, you can catch deeper conversations happening in the cozy, private rooms.

Frandy Peña, the owner, says the smaller spaces create a more intimate setting, encouraging customers to open up. “They feel comfortable sharing what they’re going through,” he explains.

Dave Rocca, a loyal customer, reflects on the importance of having an outlet. “We all need someone to talk to,” he says. He appreciates the conversations he’s had at Mission Barbers, especially considering that Peña has faced his own struggles and knows how vital these discussions can be.

According to statistics, men face a heightened risk, being more than three times likely to die by suicide. Niki Tapia, DEI officer for the City of Chandler, highlights that mental health issues, especially after the COVID-19 pandemic, have become even more pressing.

To tackle these challenges, Tempe and Chandler have partnered with the Confess Project, a national organization focused on mental health awareness. Tapia emphasizes that traditional methods aren’t enough; new approaches are needed.

Barber training with this initiative empowers stylists to recognize signs of mental distress, such as depression and suicidal thoughts. The training equips them to not only listen but also provide help when needed. “It’s tough to hear sometimes, but knowing I have the tools to help makes a difference,” says Pablo Andrean, a barber at the shop.

Since Mission Barbers opened in 2020, both Peña and Andrean have spoken to customers about mental health, and they believe their conversations have even saved lives. “It brings me joy to see our relationship with clients making a positive impact,” Peña shares.

On February 3, Tempe and Chandler will host free training at the Tempe EnVision Center for barbers and stylists. Here’s what participants can expect:

• Learn to foster an environment where important conversations happen without stigma.
• Receive tools to support clients emotionally and mentally.
• Join a larger community of trained professionals making a difference.

Barbers and stylists who want to participate should register in advance.

A mixer for industry professionals will also take place on February 2 from 2 p.m. to 4 p.m. at the Tempe EnVision Center.

For more information about this initiative, visit Beyond the Shop.