Angela Dash has been named the new ombuds at Emory University, reporting to Lynell Cadray, the senior advisor to the president. This appointment comes at a crucial time for higher education.
For over ten years, Dash has worked in ombuds roles, helping faculty, staff, and students handle conflicts and organizational issues. She holds a PhD in conflict analysis and resolution and is skilled in alternative dispute resolution and team development.
The Ombuds Office is a safe and confidential space where individuals can address various concerns—be it interpersonal conflicts in the workplace, academic challenges, or issues with organizational processes. Dash aims to make sure people know about the resources available to them.
“I’m thrilled to take on this role close to home,” Dash said, noting her Atlanta roots. Her journey into ombudsmanship began while working in the court system in the late ’90s, where she first encountered mediation. As she rose through different leadership positions, she became keenly aware of how organizational culture and conflict affect people’s well-being.
Dash emphasizes, “Conflict is a part of any environment. It’s helpful to talk to someone confidentially.” Her role will involve guiding individuals through tough situations and helping them choose the best path forward. The office will also host training sessions on communication and conflict resolution.
“It’s vital that resources are accessible to all,” Dash adds. She stresses that awareness of available resources can often be limited to small groups. The effectiveness of the Ombuds Office relies on its visibility and trust within the community.
Dash’s appointment aligns with Emory’s ongoing commitment to promoting community well-being and constructive dialogue. She will work closely with students, faculty, and staff, aiming to untangle conflicts and uncover larger issues in the university environment.
Adding context to the conversation, a recent survey by the American Association of University Professors shows that conflict resolution resources, like ombuds offices, are increasingly recognized as essential for maintaining a positive academic environment. According to the survey, 72% of faculty believe that having a designated ombuds office improves workplace morale.
With Dash at the helm, Emory University’s Ombuds Office is poised to be a vital resource that fosters a healthier and more supportive community for everyone involved.
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