Some buyers of the Google Pixel 10 in the US are finding something unexpected when they request a replacement. Instead of getting the usual model, they end up with a global version that includes a physical SIM slot—something the US version lacks.
The Pixel 10 series made waves with its decision to remove the physical SIM slot in the US. While models sold elsewhere still have this feature and support eSIM, US customers are left with eSIM only. To get a device with a physical SIM, one has to request a specific replacement.
One Reddit user shared that after returning a Pixel 10 Pro XL due to a screen problem, they received a model that still supports a physical SIM. This new device looked like the standard model, except for one crucial difference: the SIM card slot at the top.
Interestingly, this isn’t an isolated incident. Another user commented that they faced the same situation, although it’s unclear which model they returned. Users are curious about Google’s customer support responses regarding this issue.
Why would Google send out a model that includes a feature the US version doesn’t? It seems that the global version works on a variety of networks, making it a practical option. However, the US version boasts mmWave 5G and has limitations concerning dual eSIM usage.
Experts are observing this shift in smartphone design closely. A tech industry analyst noted, “Moving towards eSIM is part of a broader trend in smartphone technology toward more integrated and user-friendly devices.” This reflects growing consumer preferences for flexibility and convenience.
The shift isn’t just happening with Google. According to a recent survey, nearly 42% of smartphone users now prefer eSIM technology for its ease, a significant increase from just 18% three years ago. This suggests that many consumers are adapting to this new technology, pushing manufacturers to evolve their offerings.
In conclusion, the Google Pixel 10 saga highlights the ongoing transition in mobile technology. While some users miss the physical SIM slot, the industry is gradually leaning towards eSIM as a standard feature—simplifying the way we connect.
For more insights, check out this article on the future of eSIM technology.
