Dreamer Glen has been on quite a journey. After running a food stand in Syracuse’s Salt City Market since 2021, she is working hard to open her own restaurant, Miss Prissy’s Soul Food, at 431 S. Warren St. She announced her plans in April 2023, but things have not gone as smoothly as hoped.
In September 2024, Glen faced a tough challenge when she was diagnosed with breast cancer. After a year of treatment, she is now in remission and ready to get back to work. Unfortunately, her plans are still on hold because National Grid has not completed the necessary power connections for her space. Right now, only part of the restaurant has electricity, preventing her from moving forward with essential steps like applying for a liquor license and hiring staff.
“It’s been frustrating,” Glen said. “We need that power to continue.” National Grid has changed her project manager several times, which has slowed progress. According to Jared Paventi, a spokesperson for National Grid, the utility is reviewing the required documents to finish the connection but the delays are ongoing.
The building where Miss Prissy’s will be located has a history. It used to be a restaurant called Meltzers III but closed years ago. Glen knows transforming such an old space into a modern eatery is tricky. Thankfully, her landlord, Tom Cerio, and the contractor, Redev CNY, have been supportive throughout this process.
Glen’s menu will focus on classic soul food, featuring favorites like roasted chicken, yams, and collard greens, along with her signature Sassy Sauce. She hopes to add new items to keep the menu fresh. Other food vendors from Salt City Market, like Erma’s Island, have successfully transitioned to standalone locations, often in spaces that were already set up for restaurants. Glen acknowledges that this makes her task much harder.
This kind of determination is common among small business owners. According to a recent survey by the National Small Business Association, about 75% of small businesses reported struggles with infrastructure and utility access, which has caused delays in their operations.
Glen’s story highlights the challenges many entrepreneurs face, both personally and professionally. As she waits for power to be restored, her catering business provides some income, keeping her passion alive. With hope and determination, she looks forward to seeing Miss Prissy’s Soul Food finally open its doors and welcome diners in the near future.
For more on small business success stories and the challenges they face, check out the National Small Business Association here.
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