For many years, the bustling lines outside the House of Nanking have symbolized the heart of San Francisco’s Chinatown. People often wait in long lines, eager to experience the vibrant atmosphere and delicious food under the restaurant’s colorful sign on Kearny Street. At the center of this culinary hotspot is Kathy Fang, who has taken her family’s legacy into exciting new territories, although it wasn’t the path her parents envisioned for her.
Kathy’s parents, Peter and Lily Fang, came to America with hopes of creating a better future for their daughter, steering her toward a professional career—perhaps as a doctor or lawyer. Cooking, to them, was a necessity, not a career. Kathy recalled how they would joke that becoming a cook was a fallback option. “If you don’t cut it in school, you can always go be a cook,” she explained, showing the traditional mindset they held. It took time for Kathy to earn her parents’ approval, especially when she ventured into the restaurant business. Her dad worried that sharing their famous recipes would drive customers away.
House of Nanking has hosted many notable guests over the years, but to her parents, the prominence of their restaurant was lost. The likes of Francis Ford Coppola and Keanu Reeves have dined there, but her father wouldn’t recognize them. Kathy, who has fond memories of waiting on Reeves, expressed her excitement over the star’s presence in the restaurant. Over time, she has shown that the restaurant can thrive while keeping their family stories alive.
Recent statistics show that restaurant loyalty can significantly affect customer retention. In a 2023 survey, 70% of diners expressed a preference for familiar eateries that have a personal touch. This trend benefits local establishments like House of Nanking, which has served approximately 6 million customers over 38 years. It’s impressive, given its humble beginnings with just 30 seats!
Returning to her family’s restaurant marked a turning point in Kathy’s career. Unlike her parents, Kathy embraced food media and used it to elevate their brand. “People knew House of Nanking, but my parents never explored marketing,” she reflected. Through her visibility on platforms like the Food Network, where she shines as a two-time Chopped champion, she has expanded their reach and helped redefine their legacy.
Her journey hasn’t just been about the food but also family connections. Kathy found pride in her parents through their shared stories and experiences in the kitchen, even if they never directly voiced their feelings. Recently, during filming for a show, her father finally expressed his pride, which sparked joy for Kathy. “He’ll never compliment you to your face; it’s just a cultural thing,” she said with a smile.
Despite years in the business, the Fangs remain committed to their community. Kathy’s parents, now in their 70s, continue to work alongside her, though she worries about their health as they age. During the pandemic’s hiatus, both struggled with issues stemming from not working, highlighting their need for the routine they built through their restaurant. “Staying at home is not good for them,” she remarked, illustrating the intricate balance between family duty and business.
Looking ahead, Kathy aims to preserve the restaurant’s essence, respecting her parents’ wishes not to pursue nationwide expansion. “I don’t want to lose the soul of what we are,” she stated, showcasing her dedication to maintaining the heart of House of Nanking. While she forges her path, Kathy’s story intertwines with her family’s legacy, proving that some dreams evolve but never truly fade away.
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