Health Net Steps Up for Members Affected by California Fires
In light of the recent Pack Fire in Mono County, California, Health Net, a key player in the state’s Medi-Cal managed care system, is responding swiftly to assist its members and healthcare providers. Following Governor Newsom’s emergency declaration, the organization has laid out crucial support measures.
Quick Access to Medications
For members dealing with prescription needs during this emergency, Health Net offers two paths:
- If your usual pharmacy is open, you can get your prescription filled there.
- If it’s closed, contact Health Net at 1-800-400-8987. They will allow you to obtain medications from any available out-of-network pharmacy without refill limits.
Coping with Stress
Health Net understands that natural disasters can take a toll on mental health. That’s why their Behavioral Health Services are available 24/7 at 1-800-400-8987. This includes:
- Support for grief, stress, and trauma.
- Connections to local mental health resources.
Virtual Doctor Visits
If you can’t reach your primary care provider, Health Net also offers free telehealth services. Members can find appointment details on the back of their Health Net ID card or by logging into HealthNet.com.
Local Resources
Members can access additional social services by calling 2-1-1 or visiting 211.org. Here, they can find:
- Emergency shelters, food, and transportation.
- Financial assistance and legal support.
Help for Healthcare Providers
Health Net is also supporting healthcare providers during this state of emergency. Providers can call 1-800-641-7761 for various assistance options. These include:
- Extended grace periods for services and equipment.
- Waived prior authorizations for urgent needs.
- Accepting updated documentation for care approvals.
Looking Ahead
As the situation unfolds, Health Net is committed to continuously adapting their support for members and providers. Staying informed is key, so check HealthNet.com for ongoing updates.
About Health Net
Founded over 45 years ago, Health Net is dedicated to providing essential health services, reaching more than three million members in California. They aim to ensure that every person receives necessary care, regardless of their situation.
For more information, feel free to visit Health Net’s official website.
