How Southwest Airlines’ New Policy Impacts Plus-Size Travelers: What You Need to Know

Southwest Airlines is shaking things up! Starting January 27, travelers who can’t comfortably fit within their seat’s armrests will need to pay for an extra seat upfront. This change coincides with the airline’s new policy of assigning seats.

Recently, passengers could either buy an extra seat in advance and potentially get a refund later, or request a complimentary extra seat at the airport. Under the new rules, while a refund is still an option, it won’t be guaranteed. Southwest recently commented that they’re making these adjustments to help manage space better with assigned seating.

This policy shift is just one of many changes. Southwest has been known for allowing passengers to choose their seats after boarding and for having free checked bags. However, they ended that free bag perk in May. These features helped them stand out in the crowded airline market.

The new policy states that if you buy an extra ticket, you can still get a refund if there’s an open seat available and both tickets were purchased together. Just remember to ask for your refund within 90 days of your flight.

This comes at a time when Southwest, facing pressure from investors, is working to improve its profits. Last year, the airline indicated it would also begin charging for additional legroom and offer red-eye flights.

Recent trends show that many travelers are expressing mixed feelings about these changes on social media, highlighting concerns over accessibility and comfort.

In a recent survey, nearly 40% of travelers said they would prefer airlines to provide more inclusive seating options, reflecting a growing demand for equitable travel experiences. The debate continues on how airlines can balance profitability while being mindful of all passengers’ needs.

For more details on these changes, you can check out the Southwest Airlines official announcement.

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