Important Announcement: Ballad Health Shutters Urgent Care Locations in Colonial Heights and Elizabethton – What You Need to Know

Ballad Health will close two urgent care locations this weekend: one in Colonial Heights and another in Elizabethton. This decision arises from a review of patient volumes to ensure that resources are effectively allocated.

Though these two urgent care centers are shutting down, Ballad Health operates 13 locations across the region and continues to offer virtual urgent care services. Launched in 2023, these online services have been well-received, providing convenience and reducing the risk of exposure to other illnesses. Patients can access this service through the BalladHealth.org website or the Ballad Health MyChart App.

In Elizabethton, residents can still access urgent care through Ballad Health Medical Associates Family Medicine, which is open to walk-ins. This ensures that community members will still have options for immediate care.

Regarding the staff affected by these closures, Ballad Health is actively assisting them in finding new career opportunities within the organization. Employees transitioning to new roles will keep their benefits and accrued time off, supporting their continued growth with the company.

Emergency services at Ballad Health hospitals will remain open 24/7, ensuring that urgent needs are addressed promptly.

For communities adapting to these changes, it may be interesting to note that virtual healthcare has rapidly gained popularity, especially since the pandemic. According to recent surveys, nearly 60% of patients prefer telehealth options for non-emergency care. This shift indicates a broader trend toward more accessible and flexible healthcare solutions.

In summary, while the closure of the Colonial Heights and Elizabethton urgent care centers marks a transition, Ballad Health is committed to maintaining access to crucial health services in these communities.

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