Indian Railways has acted decisively after a shocking incident on the Vande Bharat Express from Patna to Tatanagar. A passenger revealed a video showing insects in a cup of Amul dahi served onboard. This alarming revelation prompted the railway authorities to respond quickly.
As a result, they terminated the catering contract with the supplier responsible for the unsatisfactory food quality. The caterer faced a fine of ₹50 lakh, while the Indian Railway Catering and Tourism Corporation (IRCTC) was penalized ₹10 lakh. This incident raised serious concerns about food safety on one of India’s top trains.
The passenger, Ritesh Kumar, documented his experience on X, sharing his disbelief over finding insects while eating onboard. He even stated he had eaten part of his meal before noticing the problem. Despite trying to report the issue to the train staff, he found no immediate assistance.
Breaking –
पटना से टाटानगर जाने वाली वंदेभारत एक्सप्रेस में जो अमूल दही परोसी गई, उसमें कीड़े तैर रहे थे।
यात्री रितेश कुमार की कंप्लेंट पर रेल मंत्रालय ने ICRTC पर 10 लाख और सर्विस प्रोवाइडर पर 50 लाख रुपए जुर्माना लगाया है। pic.twitter.com/R1iQDtqmke
— Sachin Gupta (@Sachingupta) March 25, 2026
The Ministry of Railways responded to the situation, emphasizing that they take passenger complaints seriously. They reiterated their commitment to passenger safety and maintaining high service standards, especially on premium trains like the Vande Bharat Express. They stated, “Action taken: IRCTC has been penalized ₹10 lakh, and the service provider has been penalized ₹50 lakh and ordered to terminate the contract.”
Statistics show that food quality complaints are a growing concern in Indian Railways, with a reported increase of over 30% in passenger grievances related to catering in just the past year. This trend highlights the urgent need for better oversight in the catering sector.
Experts in the food safety field emphasize that the railway catering system must have strict checks to prevent future incidents. According to Dr. Neha Sharma, a food safety consultant, “Regular audits and transparency are crucial in maintaining high standards.” The focus should be on not just fixing issues as they occur but also preventing them from happening in the first place.
As shared experiences spread on social media, public concern about food safety in transportation continues to rise. This incident is a stark reminder that ensuring health and safety standards is essential, especially in sectors that serve large numbers of people, such as railways.
For further insights into food safety standards in transportation, you can visit [the Food Safety and Standards Authority of India (FSSAI)](https://fssai.gov.in).
Source link
Indian Railways,Vande Bharat Express,food safety,IRCTC fined,vande bharat express food quality,Indian Railways food safety,viral train food video,Vande Bharat express news,indian railways penalty,train food hygiene India,Passenger complaint IRCTC
