Inside Samsung’s Digital Healthcare Innovations: Exclusive Insights from HIMSS25

Samsung has a range of digital health tools, including smart TVs, tablets, phones, and wearables like watches and rings.

Cherry Drulis, who leads healthcare mobile B2B at Samsung, shared insights with MobiHealthNews during the HIMSS Global Health Conference about how Samsung’s digital strategies are shaping hospitals and health systems.

MobiHealthNews: How does your technology help healthcare providers and improve patient care?

Cherry Drulis: We focus on streamlining workflows. Our digital devices and applications help healthcare workers move away from cumbersome setups like workstations on wheels. Now, they can use mobile devices to access electronic health records (EHRs) directly, making their tasks easier.

Our mobile tech is powerful not just for clinical staff but also for patients. We put patients at the center of care, empowering them to control their environment using tablets. We link our digital touchpoints to TVs, digital whiteboards, door signs, and kiosks, all aimed at enhancing efficiency.

At HIMSS, we discussed how we adapt the smart technology we use in everyday consumer products for healthcare settings. This integration connects all digital devices, making them easier to use and maintain.

This approach allows us to create “smart patient rooms” and expand that technology throughout hospitals. We’re also using sensors and digital devices to enhance the overall patient experience. For instance, when patients arrive at the hospital, sensors can guide visitors to open parking spots or alert them when a patient checks in.

Additionally, if a clinician is mobile and needs to book a conference room, they can easily do it from their device. Family members can order food through tablets or TVs while waiting for loved ones in surgery, making everything more convenient.

MHN: What technology do your hospital clients need to boost efficiency?

Drulis: At HIMSS, we introduced a prototype smart cart based on feedback from a major health system. They wanted to replace PCs with a more efficient workspace for clinicians. A common request is for solutions that enhance clinician workflows at the point of care.

MHN: What does the future hold for digital technology in healthcare?

Drulis: The future of care lies in merging digital health tools with consumer technology. Our aim is to connect patients’ journeys and harness the data from our devices combined with AI. This will create “smart healthcare data,” enabling clinicians to use insights effectively to enhance overall wellbeing. By treating healthcare as a consumer-centered service, we can leverage technology to improve individuals’ health.