It has become necessary for telecom companies to offer separate tariff plans only for calls and SMS.

For the previous couple of years, knowledge has been included in a lot of the tariff plans of telecom companies. Due to this, prospects who don’t use knowledge have to pay slightly extra. Telecom Regulatory Authority of India (TRAI) has made it necessary for telecom companies to present separate tariff plans for voice calls and SMS by altering the foundations.

“The service provider shall offer a minimum of one special tariff voucher for voice calls and SMS, the period of validity of which shall not exceed 365 days,” TRAI mentioned within the amended Telecom Consumers Protection Regulations. This will profit these customers who don’t use knowledge. Along with this, TRAI has additionally allowed telecom companies to present recharge vouchers of any worth. However, these companies could have to subject a recharge coupon of a minimum of Rs 10.

The telecom regulator has additionally taken some measures to take care of the issue of spam calls and messages. TRAI has imposed superb on massive telecom companies for failing to curb this downside. Even earlier than this, fines have been imposed on these companies below the Telecom Commercial Communication Customer Preference Regulations (TCCCPR).

TCCCPR was carried out in 2010. Its goal is to defend subscribers from spam calls and messages. TRAI’s new rule referred to as message traceability has been carried out from December 11. This rule will assist in lowering spam messages. This rule was to be carried out from December 1 however it was postponed on the request of telecom companies. However, the precise deadline for this was October 31. With the brand new system, the sender of the message may be tracked until its supply. Recently, Bharti Airtel, one of many massive telecom companies, had mentioned that it has been warned of greater than 8 billion spam calls on its community. About two and a half months in the past, the corporate had launched an answer primarily based on Artificial Intelligence (AI) to take care of the issue of spam calls and messages. After this, the corporate’s subscribers obtain warnings once they obtain spam calls and messages. Bharti Airtel had mentioned that with the assistance of this answer, about 10 lakh spammers are recognized on daily basis on its community.