London Luxury Flats Implement Food Delivery Ban Amid Allegations of Undocumented Workers: What You Need to Know

Food delivery riders from Deliveroo, Just Eat, and Uber Eats are now banned from a luxury apartment complex in east London. This decision stems from concerns about “undocumented” workers, as reported by The Guardian.

The ban specifically affects the Canary Riverside development near Canary Wharf. This area has seen protests regarding the nearby Britannia International hotel, which has been housing asylum seekers. In a notice to residents, property management firm Parkgate Aspen explained that the security measures were needed due to unrest associated with the hotel.

The notice referenced media claims about undocumented workers among food delivery couriers. It stated that these riders “cannot be allowed to roam” the estate, while deliveries from supermarkets like Ocado or Tesco would still be allowed.

Parkgate Aspen mentioned that residents had requested increased security, which led them to implement the policy quickly. While they said feedback was largely positive, some residents criticized the ban, arguing it unfairly targeted food couriers over other visitors.

All three food delivery companies have pushed back against the claims. Deliveroo maintains a strict policy against illegal working, stating they terminate contracts for violations. Just Eat emphasized that most of its couriers are independent workers with legal rights. Uber Eats highlighted its robust identity verification technology.

Some residents have expressed concerns about the fairness of the ban, especially when considering complaints about behavior from other visitors that remain unaddressed. This reflects a growing tension in the area, where past protests outside the Britannia hotel have led to disturbances and even arrests.

Recent social media posts suggested that asylum seekers were working as delivery drivers. However, local police clarified that those seen leaving the hotel on mopeds were staff, not asylum seekers.

In times of rising concern over security and migrant housing, this situation highlights the complex relationship between local communities and service workers. It raises questions about how society balances safety and accessibility in an increasingly polarized debate about labor and migration.

For further information on the issues surrounding migrant housing, visit The Refugee Council.

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