Major Microsoft Azure Outage Disrupts Xbox and Office 365 Services: What You Need to Know

Microsoft Azure, the cloud service from Microsoft, is facing serious outages. This follows a recent incident with AWS that disrupted many online services. Popular platforms like Microsoft 365 and Xbox are notably affected, along with various companies like Capital One, Alaska Airlines, and Starbucks.

On its status page, Microsoft pointed to an “inadvertent configuration change” and DNS issues as the cause. They announced that they had implemented the “last known good” configuration, expecting services to start recovering in just a few hours.

However, by 4 PM ET, when Microsoft was set to report its earnings, their main website was still slow, and outages continued. Around 12 PM ET, users reported having trouble accessing Microsoft 365 services. By 1 PM ET, the company acknowledged issues with its internal infrastructure and was actively working to reroute traffic.

The ripple effects of this outage reached beyond Microsoft. Airlines, such as Alaska and Hawaiian, reported disruptions impacting their systems. Passengers were advised to check in at the airport if they were unable to do so online. Similarly, UK internet provider Community Fibre noted customer issues linked to the Azure outage. Retailers like Kroger, Starbucks, and Costco also acknowledged problems with their websites and mobile apps.

As reports increased on DownDetector, it became clear the issues began around noon ET, coinciding with the disruptions across Microsoft services. User feedback on social media highlighted frustrations and concerns over widespread reliance on cloud services.

Experts in tech warn that these outages raise questions about the growing dependence on cloud infrastructure. A recent survey showed that nearly 60% of businesses now rely heavily on cloud solutions. Though companies like Microsoft aim to lessen these vulnerabilities, the issue remains a pressing concern for users and businesses alike.

For more insights into cloud service disruptions, you can read further in this report on cloud computing.

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