Heathrow Airport, NatWest, and Minecraft were among the services hit by a Microsoft outage recently. Thousands reported issues globally, as noted by Downdetector.
Microsoft acknowledged that some users of Microsoft 365, which includes Outlook and Teams, might experience delays. The problem was traced back to “DNS issues,” a cause linked to a previous major outage affecting Amazon Web Services.
In the UK, other affected sites included Asda and O2. In the US, Starbucks and Kroger users also faced difficulties. Microsoft stated that some parts of its infrastructure were experiencing connectivity problems. They are working to reroute affected traffic to restore service.
To keep users updated, Microsoft started a thread on X (formerly Twitter), especially after some users had trouble accessing their service status page.
This outage highlights the fragility of the digital foundation many daily services rely on. According to a recent report by the International Telecommunications Union, the global internet infrastructure has seen rapid growth, but with it comes increased vulnerabilities.
Experts in tech suggest companies need better contingency plans to avoid disruptions. The impact of such outages can ripple through various industries, reminding us how interconnected our services have become.
For more details on service updates, you can visit Microsoft’s status page.















