MobiKwik Appoints Saurabh Dwivedi as CTO: What This Means for the Future of Indian Digital Payments

MobiKwik, a prominent fintech company based in Gurugram, has made notable changes to its leadership team by promoting Saurabh Dwivedi to Chief Technology Officer (CTO). This shift reflects the company’s increasing emphasis on using artificial intelligence (AI) to boost product innovation and enhance customer experiences.

Who is Saurabh Dwivedi?
Saurabh joined MobiKwik in August 2023 as Senior Vice President of Engineering. He brings over 20 years of technology leadership experience, having previously worked at MakeMyTrip and American Express India, where he played key roles in developing tech infrastructure. He holds a B.Tech in Computer Science from GGSIP University and has furthered his education in business analytics at IIT Mumbai.

As CTO, Dwivedi is now responsible for engineering efforts across vital areas including payments, financial services, core platforms, and information security. He aims to create a flexible technology infrastructure to support both consumer payments and emerging services like credit and wealth management.

Dwivedi’s focus is on integrating AI into MobiKwik’s operations. This includes AI-assisted product development, streamlined revenue collection processes, and enhanced customer satisfaction through automation. He believes that maintaining reliability while driving innovation is crucial. As he puts it, “MobiKwik has evolved to serve users better through a unified tech approach.”

Expanding Offline Payments
In tandem with Dwivedi’s promotion, Dhruv Wadhera has stepped up as Senior Vice President of Offline Payments. Since June 2023, Wadhera has been working to expand MobiKwik’s presence in smaller towns and rural areas of India. With two decades of leadership experience, he is passionate about empowering small businesses, which are vital for India’s digital payment growth. He emphasizes the vast opportunities in making financial services accessible to every small business across the country.

Looking Ahead
Bipin Preet Singh, MobiKwik’s Co-founder and CEO, expressed his confidence in both leaders, stating the importance of having capable individuals at the forefront of technology and distribution. MobiKwik is clearly positioning itself to lead in both AI-driven innovations and offline payment solutions, striving for inclusive growth and aiming to cater to a broad spectrum of consumers.

As India’s fintech scene rapidly evolves, driven by technology and digital engagement, these leadership moves at MobiKwik indicate a strategic plan to enhance financial inclusion and improve user experiences.

Why It Matters
According to recent statistics, around 87% of Indian consumers now use digital payments, highlighting the growing reliance on fintech solutions. By strengthening its technical capabilities and outreach in underserved markets, MobiKwik is set to play a significant role in India’s digital economy.

In conclusion, the promotions of Saurabh Dwivedi and Dhruv Wadhera signal a robust strategy for MobiKwik as it aims to blend advanced technology with a strong focus on the diverse needs of India’s payment landscape.

Source link

Mobikwik, Saurabh Dwivedi,