NASA has labeled the Boeing Starliner’s 2024 failure as a Type A mishap. This classification means it was a serious incident, costing over $2 million and risking the integrity of the International Space Station (ISS). Astronauts Suni Williams and Butch Wilmore found themselves stranded on the ISS for nine long months. Though they regained control at the last minute, the situation could have ended in disaster.
The Starliner’s thrusters failed just as it approached the ISS. NASA’s Administrator, Jared Isaacman, hinted that the failure posed risks estimated at hundreds of millions of dollars—significant enough that it could have jeopardized the ISS itself. This incident signals serious challenges in the spacecraft’s design and management.
What Went Wrong?
The 312-page report highlighted multiple failures. NASA aimed to have a reliable second option for human spaceflight, alongside SpaceX. However, in their haste, they overlooked various issues. Isaacman noted, “As development progressed, design compromises and inadequate hardware qualifications extended beyond NASA’s complete understanding.” In simple terms, problems were ignored, and earlier test failures were pushed aside to keep the project moving forward.
Also, there were organizational missteps. NASA trusted Boeing to address its own engineering faults without sufficient oversight. Once respected for its engineering capabilities, Boeing’s reputation now hangs in the balance. Recent research shows that trust in established companies can sometimes lead to oversight neglect, a lesson reiterated by this incident.
Additionally, infighting has plagued the project. Insiders described meetings filled with disagreements and unprofessional behavior. Isaacman lamented that disputes over crew return strategies affected professionalism during crucial mission phases. It’s concerning that these conflicts arose in a leading space agency.
The Path Forward
Despite these setbacks, NASA plans to continue the Starliner project but with stricter oversight. Isaacman emphasized that no future launches would proceed without verified technical fixes. The agency’s choice to diversify its partners is still important, despite this serious challenge. However, the exact technical reasons for the thruster failure remain unclear. Investigations are ongoing, showing that the path to reliable space travel is fraught with challenges.
As we look to the future, this incident serves as a reminder of the complexities involved in space exploration. Continuous improvement and transparency will be critical for both NASA and Boeing as they navigate this turbulent chapter. With evolving technologies and strategic partnerships, the journey into space is more dynamic than ever.

