Dr. Hazel Jack serves as the vice president and chief of staff to the president. Her career includes notable roles such as vice president for university communications at Colgate University and assistant dean at Johns Hopkins. Dr. Jack holds multiple degrees, including a BBA from Pace University and a PhD from Syracuse University. Her dissertation focused on the media portrayal of Black women in college leadership.
In a recent chat with Higher Education Digest, Dr. Jack discussed her career path, the importance of diversity, and her personal achievements.
What led you to a career in higher education?
I started in corporate communications, where I learned a lot. But I wanted my work to make a real difference. Higher education felt right as it combined my skills in communication with my passion for helping students and institutions grow. As the sector changes, I keep learning to adapt. I embrace new technology and always consider what students need.
What do you enjoy most about your current job?
Working closely with the President and leadership team is the best part of my job. Being involved in important discussions gives me a bigger picture of our challenges and goals. I love finding solutions and being part of a team dedicated to creating a lasting positive impact.
How important is community engagement for colleges and universities?
Community engagement is vital. Colleges and universities should be an active part of their local communities. Strong partnerships not only help institutions make a greater impact but also give students valuable real-world experiences. In my role, I work on building relationships with policymakers and seek out partnerships that align with our strategic goals. I also volunteer in the community to strengthen these connections.
What are your views on diversity and inclusion?
Diversity and inclusion are essential. People from different backgrounds deserve equal treatment and opportunities. Engaging in open conversations about these topics is crucial to addressing biases and promoting equity. Research shows that diverse teams make better decisions and drive innovation, so fostering inclusivity benefits us all.
What accomplishment are you most proud of?
Completing my PhD last year is a huge milestone for me. Balancing work and school was tough, but I persevered and defended my dissertation successfully.
Who has influenced your career the most?
I’m grateful for many people. However, my parents stand out. They taught me the importance of hard work, kindness, and compassion, which have shaped who I am as a leader.
What is your favorite non-academic book?
I love to read, especially nonfiction. Two favorites are “Eloquent Rage” by Britteny Cooper and “Just Mercy” by Bryan Stevenson. A recent enjoyable read was “The Personal Librarian” by Marie Benedict and Victoria Christopher Murray.
How do you relieve stress?
Reading and traveling help me relax. There’s nothing better than diving into a good book while on a flight.
Where do you see yourself in five years?
In five years, I hope to be in a meaningful role that drives positive change. I want to contribute to an organization whose mission resonates with my values.
What advice do you have for women aspiring to leadership roles?
Stay open to new opportunities, even if they push you out of your comfort zone. Continuous learning is key—every experience can teach you something valuable. Build your confidence and take care of your well-being. Leadership can be demanding, so maintaining balance is crucial for long-term success.
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