The Walt Disney Company is making some big changes to its streaming services. It will no longer report quarterly subscriber numbers or average revenue per user (ARPU) for Disney+, Hulu, and ESPN+. Instead, the focus will be on how profitable these platforms are.
Disney CEO Bob Iger and CFO Hugh Johnston announced this shift, saying that subscriber counts and ARPU have become less significant for assessing their business performance. Starting in fiscal 2026 for Disney+ and Hulu, and in fiscal 2025 for ESPN+, they will stop sharing these metrics. Instead, they’ll highlight profitability in their direct-to-consumer entertainment sectors.
This move aligns with trends in the media industry. Similar to Netflix, which also stopped regular subscriber updates, Disney aims to adapt its reporting to better reflect the changing landscape.
Another major change is the plan to integrate Hulu into Disney+, creating a single app experience by 2026. Iger believes this will enhance the user experience by merging content from both platforms and reducing churn, or customer turnover. The new app will allow for smarter advertising and potentially better pricing strategies.
Hulu will not disappear but will become Disney’s primary brand for general entertainment. Internationally, it will replace the Star tile in Disney+.
As part of this transition, Disney plans to roll out updates to the Disney+ app. This includes personalized features that aim to keep users engaged and satisfied. The goal is to offer subscribers more choices and a better value, enhancing profitability through increased engagement and advertising potential.
These changes come at a time when streaming platforms are navigating a crowded market. According to recent data from Ampere Analysis, the demand for streaming services is growing, with many consumers expecting content variety and user-friendly interfaces. Disney’s approach reflects these demands and indicates a shift towards operational efficiencies in the streaming sector.
By integrating Hulu and Disney+, Disney is betting on a unified experience that caters to what viewers want today. The expected outcomes? Increased subscriber retention, higher advertising revenue, and ultimately, a stronger market position in the competitive streaming world.
For more insights on the shifting landscape of streaming services, check out this report for comprehensive statistics and analysis.
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Disney,Hulu,The Walt Disney Company