Sony Issues Refunds for MindsEye PS5: Developers Offer Heartfelt Apology to Players

MindsEye, a new third-person shooter, just launched on the PS5—but things aren’t going smoothly. Released on June 10, the game has received lots of complaints. Players are reporting serious technical issues, prompting PlayStation to issue refunds.

Unlike other platforms, Sony typically hesitates to offer refunds unless a game is deeply broken. The troubled launch of Cyberpunk 2077 is a good comparison. In MindsEye’s case, even though it’s not completely unplayable, it’s far from optimized. Many users are experiencing crashes and low frame rates—often below 30 frames per second—on their PS5 consoles.

The developers, Build A Rocket Boy, have acknowledged the problems. They’ve posted an apology on social media, thanking early players and promising a hotfix to improve performance. They understand that many players are frustrated and are prioritizing game stability. A patch is expected soon.

Interestingly, no pre-release review copies were made available to critics. As a result, reviews have started to surface belatedly, and they aren’t encouraging. One review described MindsEye as a "futuristic faceplant," giving it a low score of 3 out of 10.

Historically, poorly received launches can follow a pattern. Games like No Man’s Sky and Fallout 76 faced severe backlash upon release but improved over time. Players often share their experiences on social media, highlighting trends about which games fail to meet expectations and why.

The public’s reaction to MindsEye has been mixed, with many voicing their disappointment on platforms like Twitter and Reddit. As of now, it remains to be seen if the developers can turn the ship around.

For those interested in gaming developments and player responses, check out more on this topic from trusted sources like TheGamer.

As the gaming community watches carefully, the situation with MindsEye shows how important it is for developers to maintain quality. When expectations aren’t met, the fallout can be swift and strong.

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Build A Rocket Boy, PS5, MindsEye