AI Assistant: Has any firm cheated you in trade of cash for some work? Claims made for a product should not met? It is attainable that the promise of a service in trade for fee could not have been fulfilled. You need justice. But, need to keep away from the trouble of prolonged authorities course of. But now you do not want to fear. Now Jagriti’s baton will be used in opposition to these companies which fake to be sincere and lie. Your hope of getting justice from the fraud of companies will now be maintained by the virtual assistant. Jagriti is a generative AI based mostly virtual assistant developed by the Ministry of Consumer Affairs, Government of India. This will simply resolve your grievance sitting at house.
Will acknowledge your voice and let you know the standing of the grievance
The Ministry of Consumer Affairs has taken the assistance of messaging platform Gupshup to ease the method of submitting complaints by shoppers. To get the service of Jagriti, you will have to authenticate your self together with your cellular quantity. After that you just will have the ability to discuss to Jagriti. Jagriti will register your grievance in lower than a minute. He will additionally acknowledge your voice. Next time you discuss to Jagruti, he will additionally let you know the standing of the grievance.
Big initiative in direction of client safety
This is a giant initiative of the Government of India within the course of client safety. It has been named National Consumer Helpline 2.0. Under this, the answer of chatbot in several languages is additionally included. Jagriti will additionally monitor the decision standing after offering your grievance quantity. Its goal is to provide individuals the ability to join with the Government of India with none trouble. Also, simple options to issues have to be discovered by way of dialogue. Beerud Seth, Founder and CEO of Gupshup, mentioned that this is an initiative by way of which we are able to strengthen individuals’s hope within the system. Generative AI based mostly companies are being expanded to resolve client complaints by way of the National Consumer Helpline 2.0.
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