Buying a refrigerator is no small investment. With prices often soaring into the hundreds, you want one that will last. Research shows that picking the right brand matters. In a recent survey by Consumer Reports, they’ve highlighted some brands that are best avoided due to issues like frequent repairs and poor customer service.
Modern fridges are filled with fancy features like smart displays and customizable cooling zones. But these bells and whistles won’t help if the fridge has reliability issues. So, let’s dive into five brands that might not be worth your dollars.
1. Frigidaire
Frigidaire has been a staple in kitchens for years. But recent reviews suggest their quality is slipping. Many customers report problems with ice makers and water dispensers failing soon after purchase. A user on Trustpilot described receiving a broken fridge and struggling to get a replacement. Reports of poor customer service and ongoing issues with seals are common, making it wise to think twice before buying.
2. Samsung
Samsung is known for its electronics, yet their refrigerators aren’t faring as well. The company faced a class-action lawsuit over defects in their French door models, which failed to keep food at safe temperatures. Over 600 customers reported problems with food spoilage. Many also noted that compressor issues led to repeated repairs in the first few years. So, while Samsung may excel in smartphones, their fridges may not live up to the same standard.
3. Electrolux
Electrolux has been around for over a century and owns Frigidaire. Unfortunately, it seems the two share more than just ownership—they also share reliability issues. Many users have reported their Electrolux fridges failing within months. Complaints about poor support and warranty problems are common, especially in the U.S., where consumers have faced repeated issues with cooling systems and seals.
4. KitchenAid
KitchenAid is beloved for its mixers but not so much for its fridges. Reviews often cite ice makers and compressor issues as major concerns. Some users reported unresolved problems even after service visits. Plus, the use of plastic parts gives off a lower-quality vibe for appliances at a higher price point. Many shoppers are hesitant to invest, fearing these fridges won’t perform well over time.
5. Monogram
Monogram, also known as GE Monogram, has received poor marks from users. Issues like rust in freezers and mold in seals have been reported, along with frustrating service experiences. Many customers have described their fridges failing to perform properly, with some stating that their models were deemed unrepairable while still under warranty. Reliability appears to be a consistent concern.
Conclusion
When choosing a refrigerator, do your homework. Look at reviews and consumer experiences, like those found through Consumer Reports and online forums. You can save time and money by avoiding these brands, ensuring your purchase is a smart one.
