Abundant Health Acquisition (aha!) and Praia Health have teamed up to improve how healthcare organizations connect with consumers online. Their partnership aims to simplify the digital experience for patients from the moment they discover a healthcare service to ongoing engagement.
At the heart of this collaboration is aha!’s Health Experience Platform (HXP). This platform enhances online engagement and acquisition through features like open scheduling, smart provider searches, and personalized content. Praia Health complements this with its mobile app and web portal solutions, enhancing user experiences through identity-driven functionalities.
Together, they want to create a solution that healthcare systems can use to integrate their digital services. This strategy addresses the issue of fragmentation in patient experiences. By uniting various digital touchpoints, they hope to provide a smoother journey for patients.
Paul Dain, the CEO of aha!, emphasizes that this partnership is about meeting the expectations of today’s healthcare consumers and helping health systems stay competitive. "Together, we’re bringing cohesion to a historically fragmented journey," he said.
The benefits of this partnership extend to a unified system that integrates various components like digital access, marketing, and care navigation. Their solution is designed to work seamlessly with existing systems such as electronic medical records (EMRs) and popular platforms like Sitecore and Microsoft Entra. It’s already in use across various health systems to improve patient interactions.
Justin Dearborn, CEO of Praia Health, highlighted the power of their combined technologies. "We’re giving health systems the ability to anticipate and orchestrate each consumer’s path to care on their terms," he explained.
The collaboration also follows a trend in healthcare where tech companies are increasingly partnering to enhance patient access. For instance, earlier this year, Kyruus Health worked with aha! to integrate their technologies aimed at improving patient engagement and access to care.
As healthcare continues to evolve, partnerships like this are essential for modernizing digital access and improving patient experiences. An article by the Health Affairs Journal notes that nearly 60% of patients prefer using digital platforms for healthcare services, underscoring the importance of these technological advancements.
Efforts like those from aha! and Praia Health highlight a significant shift in healthcare towards integrated, user-friendly digital experiences. This trend not only improves patient satisfaction but also strengthens health systems’ ability to deliver effective care. You can read more about these developments in digital health at trusted sources like Health Affairs.
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strategic partnership, healthcare organisations, healthcare systems, healthcare consumers, Praia Health