Transforming Healthcare: How Clinical Decision Tools Enhance Patient Care and Minimize Malpractice Risk

MagMutual is shaking things up in healthcare by adding real-time malpractice risk insights into UpToDate®. This partnership gives doctors vital information right when they need it, helping them make better choices and reduce liability.

Not long ago, we talked about this exciting collaboration with UpToDate, a leading clinical decision support tool. Now, after seeing strong engagement from physicians, we’re thrilled to share early successes and ongoing improvements in integrating our risk guidance into their daily work.

The Impact So Far

Since we launched this integration, the response has been promising. Surveys show that doctors find the malpractice risk insights beneficial for their clinical decisions. Notable findings include:

• 75% of physicians have acted or plan to act on the risk content.
• 79% agree it helps them understand and reduce clinical risks.
• 65% feel that it improves patient care.
• 66% appreciate the way this information is presented.

These numbers underline the importance of having actionable insights available right at the point of care.

Tailored Support for Learning

At MagMutual, we know that everyone learns differently. That’s why we offer a variety of educational resources, like our Healthcare Insights and Learning Center. Mark Poling, our Chief Customer Officer, emphasizes the importance of delivering information in diverse formats to cater to various learning styles.

Evidence shows that when doctors engage with our online resources, malpractice costs can decrease over time. This finding indicates that both content quality and presentation matter. To ensure we’re meeting physicians’ needs, we regularly solicit feedback on what they want next.

Proactive Solutions for Risk Reduction

Back in 2016, we wanted to better understand how we could aid physicians in minimizing clinical risks. Based on feedback, we began sponsoring subscriptions to UpToDate, a tool many believe can help reduce risks. Brandie Szuda, our Chief Medical Informatics Data Officer, recalls that policyholders specifically requested this, demonstrating our commitment to responding to their needs.

Next Steps and Continuous Improvement

In 2023, we initiated experiments to more fully integrate our risk content with UpToDate. Within just 90 days, over 100,000 searches uncovered our insights. We are seeing not only consistent engagement but also a growing appreciation among physicians for the value of this integration.

Here are some encouraging metrics from our efforts:

With each iteration, we aim to refine the user experience based on feedback, ensuring the content is delivered when and where it’s most useful.

Our latest launch in August 2025 fully integrates UpToDate with our risk library, linking thousands of search terms to specific malpractice risks. This means physicians can access vital risk support readily on mobile devices—a crucial feature during rounds and consultations.

Mark Poling reminds us, “The more we can make this content actionable and relevant at the point of care, the better we can aid physicians in improving outcomes.” By combining analytics and technology, we’re ensuring that risk management becomes an integral part of clinical practice.

Learn more about how MagMutual supports physicians with embedded risk insights at MagMutual.

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