We often think of doctors as perfect beings—always knowledgeable and tireless. But the truth is, they are just human. They face long hours and high pressure, often with not enough support. While better working environments would help, even the best clinics struggle. After all, our brains aren’t designed to handle the chaos of modern healthcare.
One major concern in healthcare is diagnostic errors. In England, about 5% of primary care visits fail to yield a proper diagnosis, which can put patients in danger. The US sees around 800,000 deaths or serious injuries each year due to misdiagnosis. This risk is even higher for the one in ten people worldwide who have rare diseases.
Despite the advancements in medicine, doctors don’t always use evidence effectively. A surprising study showed that effective treatments are suggested only about half the time in the US. Misdiagnosis can stem from disagreements among doctors as well. In one analysis of over 12,000 radiology images, reviewers disagreed on the diagnosis in one-third of cases.
Reasons for these errors often relate back to being human—distraction, multitasking, or simply fatigue. Burnout and cognitive decline can also lead to mistakes. The pace of medical knowledge is another culprit. By the time new doctors graduate, half of what they learned can be outdated. It takes, on average, 17 years for new research to appear in clinical practice. This means doctors are constantly racing to keep up with an overwhelming amount of new information.
AI offers solutions. Unlike humans, AI can process vast amounts of data quickly and consistently. Some studies even show AI outperforming doctors in critical reasoning for complex cases. For instance, a 2023 study demonstrated that AI could diagnose common conditions from clinical cases accurately and identified rare diseases more effectively than human doctors. One heartening example involved a child named Alex who, after seeing several doctors with no success, was correctly diagnosed by an AI tool.
Access to healthcare is another pressing issue. Many people, especially those with disabilities or in low-income communities, struggle to get the care they need. A report from the American Time Use Survey revealed that patients typically spend two hours getting to a 20-minute doctor’s appointment. This burden is greater for people with disabilities, who face transportation issues and long wait times more often than others.
Advancements in AI could help solve these problems. Imagine having a personal doctor in your pocket who can provide quick medical advice wherever you are. UK health officials are even planning to allow patients to consult with AI through the NHS app. However, this solution won’t be effective for everyone. Many still lack access to the internet, and a significant number of people do not feel confident using technology.
Right now, much of the AI conversation focuses on its potential weaknesses. While it’s important to scrutinize AI for biases and errors, we also need to consider the current systems that can often be flawed or insufficient. A fair evaluation of AI’s role in healthcare means comparing it against the realities of what we have today.
In conclusion, as we venture further into the world of AI in healthcare, we must remain mindful of both its promise and its limitations. The goal is to augment human capabilities, helping doctors make better decisions while ensuring that patients receive the best care possible.
For those interested in exploring this topic further, check out these reads:
- Deep Medicine: How Artificial Intelligence Can Make Healthcare Human Again by Eric Topol
- Co-Intelligence: Living and Working with AI by Ethan Mollick
- Artificial Intelligence: A Guide for Thinking Humans by Melanie Mitchell