Transforming Healthcare: The Rise of Telehealth from Niche Service to Essential Care

The rise of telehealth has transformed how we access medical care. Before the COVID-19 pandemic, telehealth was slowly emerging, but many people were unfamiliar with it. According to a survey by the American Medical Association in 2019, only 14% of patients had ever used telehealth services. Even though companies like HealthTap had tried to pave the way for virtual doctor visits since 2012, awareness and adoption remained low.

Then came the pandemic. As lockdowns took effect, the only way many could consult with their doctors was through virtual platforms. Geoffrey Rutledge, MD, PhD, cofounder of HealthTap, noted that this sudden urgency led to an explosion in telehealth use. Regulations that typically restricted telehealth were loosened, allowing doctors to use various platforms to connect with patients, even ones not compliant with privacy standards.

This shift wasn’t without chaos. Many doctors, who usually operated in-person, were forced to adapt on the fly, often using whatever technology was at their fingertips. However, the silver lining was that it opened many people’s eyes to the possibilities of remote care. They discovered that they could consult with their doctors without needing to visit an office, a significant shift in healthcare delivery.

Five years later, the impact of telehealth is profound. A report from the Centers for Disease Control and Prevention indicates that telehealth visits increased by 154% during the pandemic and have continued to play an essential role in healthcare. People have become more comfortable using telehealth, seeing it as a valid option for routine consultations.

Telehealth has moved beyond emergency use; it’s now a central part of medical practice. Rutledge emphasizes that telehealth isn’t just convenient; it can also improve the quality of care. Patients can build ongoing relationships with doctors, allowing for better continuity in care. This model is particularly beneficial in primary care, where a consistent doctor-patient relationship is vital.

Yet, many still think of telehealth as a quick fix for urgent needs. They often don’t realize they can maintain ongoing relationships with doctors in a virtual setting. As this understanding grows, more patients can enjoy the benefits of accessible and effective care from the comfort of their homes. The future of healthcare seems to be leaning toward a blend of in-person and virtual visits, making it flexible for patients and providers.

Telehealth is here to stay, and its evolution in recent years showcases the adaptability of healthcare systems. As technology continues to develop, we can expect telehealth to become even more integrated into our daily lives. The ongoing journey of telehealth invites us to rethink how we view medical care and the relationships we have with our healthcare providers.

For more on telehealth trends and statistics, check out the CDC’s latest updates here.

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infectious disease,COVID-19,telehealth,Dr Geoffery Rutledge,HealthTap