Transforming Mental Health: CSC’s Bold Leap Towards Improved Services

Tena Cook—Chadron State College (CSC) is launching a new virtual mental health service for students starting in the 2025-26 academic year. This platform, TimelyCare, aims to provide support around the clock to all enrolled students.

The decision comes after a review by CSC as part of its participation in JED Campus, a program dedicated to enhancing mental health resources in colleges. This review started in Fall 2023 and will continue until Spring 2025.

Demand for mental health services has risen steadily over the last decade, according to Austen Stephens, the Dean of Students. He highlights the valuable role of faculty and staff in supporting students’ mental health. “With TimelyCare, our students can get help anytime, anywhere—even on breaks or holidays,” he said.

TimelyCare offers up to nine 50-minute counseling sessions per academic year. The “TalkNow” feature connects students to a mental health professional in under five minutes for urgent issues. Additionally, students can access yoga, meditation, and self-care resources, along with a supportive peer community.

Students can choose counselors based on their specific needs and schedule appointments via video, phone, or text. In-person counseling through CSC’s licensed counselors will still be available.

The program is free for students, funded by a partnership between CSC’s administration and the Student Senate, without any student fees involved. Stephens emphasizes the goal of proactive mental health support, aiming to minimize crises and hospital visits. He hopes that at least 30% of students will engage with the program. Their usage and impact will be monitored to evaluate the program’s future.

TimelyCare was chosen after 18 months of evaluations and discussions, with its strong track record in student care making it the preferred option.

For more details, students can check out CSC’s Counseling & Health Services or download the TimelyCare Health & Well-being app from the App Store or Google Play.

Recent surveys show that mental health challenges among college students have surged, with 40% reporting feelings of severe anxiety. Initiatives like TimelyCare aim to address this growing crisis by offering flexible, accessible, and quality care. As college environments evolve, proactive mental health support is more important than ever, reflecting a shift in how institutions are recognizing and addressing student well-being.

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