Unlock Enhanced Business Communication: Google Launches AI-Powered Calling and Gemini 2.5 Pro in AI Mode

Google has just announced a new AI-powered calling feature for users in the U.S. This innovative tool allows you to gather information from local businesses without making any phone calls yourself. It’s designed to simplify your search for things like appointments and pricing.

The feature works by letting you search for businesses, like “pet groomers near me.” You’ll then have the option to “Have AI check pricing.” After answering a few questions, like what services you need and when you need them, the AI will call the business on your behalf. Importantly, when the AI calls, it introduces itself as a robot, ensuring transparency.

This rollout follows a testing phase that started in January. Back then, it raised some eyebrows due to concerns about AI mimicking human speech. Google learned from the feedback and has now made sure its system is clear about being automated.

From the research perspective, AI in customer service isn’t just a trend. According to a recent report from MarketsandMarkets, the conversational AI market is projected to reach $15.7 billion by 2024. This shows a clear shift towards AI in everyday tasks, reflecting growing confidence in technology.

In addition to the calling feature, Google is enhancing its search capabilities with the Gemini 2.5 Pro model. This new update will help users tackle more complex queries, phrasing questions in a natural, conversational way. Users can expect advanced reasoning and even assistance with coding tasks.

Moreover, there’s a new tool in the AI Mode called “Deep Search.” This feature can save users a ton of time by conducting numerous searches at once and compiling detailed reports. Google suggests it’s perfect for anyone needing in-depth research for significant decisions, such as buying a house or planning financial investments.

As for the user experience, Google has been busy improving AI Mode. Earlier this year, they introduced interactive voice conversations. Also, they’re enhancing online shopping through AI, providing visual product data and personalized guidance.

In summary, Google is tapping into the power of AI to make searching and decision-making easier. This shift not only reflects advancements in technology but also the way we prefer to interact with information today.

For more insights into how AI is evolving in business and technology, you can check out MarketsandMarkets and TechCrunch.

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Google,Google Search,artificial intelligence