Unlocking Consumer Insights: How Food Brands Harness AI to Understand Behavior

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Unlocking Consumer Insights: How Food Brands Harness AI to Understand Behavior

In today’s fast-paced food industry, understanding consumer preferences is crucial. Thanks to AI, companies are now able to stay ahead of trends by analyzing social media in real-time. This technology helps them create products that resonate with specific audiences, changing the way major brands approach product development and marketing.

Many food brands previously relied on gut feelings and historical sales data to make decisions. However, with the rapid evolution of consumer tastes, there’s a pressing need for more efficient tools. AI promises to fill this gap by offering quick and smart insights.

Stravito, a platform based in Stockholm, is leading the way in helping food companies unlock AI’s potential. Global names like McDonald’s and Danone use it to enhance their operations. Thor Olof Philogene, Stravito’s founder, notes that many food companies struggle with disconnected data and workflows. This leads to slow decision-making and missed opportunities. Stravito aims to streamline this with its intelligent systems.

Philogene shares that their AI can save teams up to 1,500 hours weekly by automating data analysis. This accelerates the process of gaining insights, allowing employees to focus more on innovation. With AI, they can respond to market changes rapidly, which is especially important for multinational companies operating in diverse regions.

For instance, Danone’s recent initiatives involve using AI for understanding customer needs and accelerating product development. A spokesperson stated that they utilize AI for various tasks, including forecasting demand and refining recipes virtually. This approach minimizes waste and accelerates the launch of sustainable products.

Similarly, Unilever employs AI not just for product development but also for enhancing efficiency in production. They’ve reported measurable gains in productivity, particularly at their facility in Poznań, Poland, where AI helps optimize production lines.

As consumers now expect more customized experiences, food brands are jumping onto the AI bandwagon. Philogene described AI’s ability to personalize at scale, making insights easily accessible for teams. This wealth of information enables employees at larger organizations to respond quickly to market demands.

A recent survey revealed that 19% of consumers across the US, UK, Canada, and Australia are already using AI for personalized nutrition and meal planning. Companies like DoorDash are integrating AI to enhance user experience, such as creating grocery lists based on past orders. However, with this wealth of data comes the responsibility of ethical use.

Nienke Creemers, a senior trends researcher at Stylus, highlighted that while comfort with AI is growing, there are valid concerns about data privacy. In Europe, skepticism remains high, with only a small percentage expressing excitement about AI-driven products. In contrast, countries in Southeast Asia show much higher enthusiasm.

Despite the potential benefits, experts remain cautious. They emphasize the importance of combining AI with human insight rather than letting technology lead the way. Danone reaffirmed their commitment to responsible use of AI, regularly reviewing policies to stay compliant with evolving regulations.

Ultimately, AI is reshaping the food industry by providing unprecedented insights into consumer behavior. As these tools become more sophisticated, brands that leverage AI alongside human creativity will likely be the most successful in meeting changing consumer preferences. Adopting AI isn’t just a trend; it’s a necessity for companies looking to thrive in the future.

For more insights into how food brands are using AI, check out Just Food.



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consumer behaviour, food companies, product development, Danone, Philogene, personalisation, generative AI, food