Unlocking the Future of Automotive Tech: Insights from Alexi Venneri & Jason Barrie at NADA Show 2025

Key Takeaways

1. Venneri stressed that DAS Technology is all about creating smooth consumer experiences. With tools like AI Engage, dealerships can use AI to respond to customer inquiries quickly and accurately. This tool helps dealers give detailed information fast, which is crucial when customers want specifics, especially regarding electric vehicles.
2. Barrie pointed out findings from their research showing that many dealerships still struggle with quick response times. Only 61% of dealerships replied to inquiries within 15 minutes. While this marks improvement, it highlights the need for better, faster communication. Furthermore, 91% of responses lacked key vehicle images, a misstep in today’s digital shopping landscape.
3. The duo also explained how DAS Technology is simplifying dealer workflows by connecting their tools with existing CRM and DMS platforms. This integration helps dealers use their own data more effectively, improving tasks like managing recalls and prioritizing leads. An important feature allows dealers to get alerts when customers engage with their messages, ensuring timely follow-ups.

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