Today’s cars are smarter than ever, but not everyone is thrilled with the changes. One major trend that has drawn criticism is the rise of infotainment screens. These screens have become standard in nearly every new vehicle, with around 97% of new cars featuring them. However, many drivers are starting to question their practicality.
When Tesla introduced its touchscreen controls in the mid-2010s, it kicked off a tech revolution in cars. Touchscreens allowed drivers to interact with their vehicle in a way that felt familiar, much like their smartphones. But in reality, this tech can be more of a headache than a help. Some infotainment systems include features like access to iMessage or Netflix, but they also require navigating through complex menus, which can be distracting and frustrating.
Consumer preferences are shifting. A recent survey indicated that only 15% of drivers want a full-width infotainment display in their next car. Even simpler displays, like windshield base models, appeal to just 18% of new car shoppers. Many drivers are prioritizing safety and ease of use over flashy technology.
Infotainment screens can be problematic. For example, in 2021, Tesla had to recall vehicles due to issues with their infotainment systems. This glitch affected important functions, like the rearview camera, leading to safety concerns. More recently, Stellantis faced a class-action lawsuit over faulty infotainment systems that caused backup camera failures and audio issues that distracted drivers.
Safety is a growing concern as distractions from screens can take a driver’s focus away from the road. With around 6,000 pedestrian deaths each year due to traffic accidents, any distraction can have serious consequences. This has sparked a backlash against excessive screen use in cars, leading some manufacturers to rethink their strategies.
Volkswagen is one brand responding to these concerns by reintroducing physical buttons after facing criticism for their touch-screen-heavy models. VW executives admit that the move towards screens “did a lot of damage” to customer satisfaction. Similar sentiments have been echoed in reviews, where reviewers labeled VW’s system as “aggravating” and one of the worst ever seen.
Looking ahead, automakers are experimenting with new solutions. BMW, for instance, has introduced a heads-up display (HUD) that keeps crucial information in the driver’s line of sight. BMW’s approach enables drivers to control settings via physical buttons, keeping hands on the wheel and eyes on the road. Companies like Hyundai and Kia are also offering a blend of touch and analog controls, providing users with choices that enhance safety.
Voice control technology is another avenue being explored. Mercedes has rolled out voice commands powered by ChatGPT, and Apple has included voice functionalities in CarPlay. This technology doesn’t remove screens, but it allows drivers to interact with them safely.
The conversation around infotainment systems and driver safety is critical in today’s automotive landscape. As manufacturers respond to consumer feedback, the future of in-car technology may shift towards a balance of innovation and practicality. Ultimately, drivers deserve systems that prioritize their safety while still keeping them connected.
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