Since the release of iOS 26 last month, some iPhone users have reported trouble with iMessage. If you’re experiencing issues activating iMessage with your phone number, you’re not alone. Apple has acknowledged the problem and provided a potential fix in a new support document.
What’s the Issue?
According to Apple, the problem arises when users have an active eSIM with the same number as an inactive physical SIM. Here’s what some affected users may see:
- iMessages marked as “Not Delivered.”
- Messages sent as SMS or RCS, appearing with a green bubble.
- Receiving messages via an email address instead of the phone number.
- Your phone number might show up twice in settings.
How to Fix It
To resolve the issue, Apple suggests a few simple steps:
- Open the Settings app and tap Cellular.
- If you see two SIMs listed with the same number, identify the inactive one. If it’s a physical SIM, remove it. If it’s an eSIM, tap Delete eSIM.
- Return to Settings, then to Apps.
- Tap Messages and go to Send & Receive.
- Select your phone number to activate iMessage again.
Broader Implications
This kind of technical hiccup isn’t new. In the past, similar issues have sparked user frustration, often leading to discussions across social media platforms. For instance, users flocked to Twitter to share their experiences with bugs in previous iOS updates, calling for quicker resolutions from Apple.
According to a recent survey by TechSurvey, about 30% of users experienced problems with messaging apps following system updates, highlighting that this is a common occurrence in the tech world.
Conclusion
If you’ve faced issues since upgrading to iOS 26, try Apple’s suggested fix. Technical challenges can be annoying, but knowing you’re not alone might make it easier to handle.
For more guidance on your Apple devices, you can check out Apple Support.
How has your experience been with iOS 26? Have Apple’s solutions helped you? Share your thoughts!

