Disappointment in Peachland: Family of 5 Left Homeless After Rental Home Falls Short of Promises

Kayla Holmes, her husband Carl Marchtaler, their three kids, and five pets faced a tough situation this May. They moved from Kitimat to Peachland, hoping to settle into a four-bedroom home they rented for $3,600 a month. But when they arrived on May 2, they discovered the house wasn’t at all what they expected.

Holmes had viewed the property through a video call, as she couldn’t visit in person. The landlord, Sally Song, claimed the home needed some finishing touches, so a full tour wasn’t possible. However, when they got there, they found locked doors, curtains as walls, and unfinished spaces. “She locked two rooms and wouldn’t let us in without paying extra,” Holmes shared.

After a frustrating encounter, the couple called the police when Song refused to return their money. While police wouldn’t disclose details, they did manage to get back almost half of their security deposit and first month’s rent.

Since then, the family has been living in a friend’s camper while searching for better housing. With Carl’s work taking him all over the province, they are now considering buying or renting an RV to travel together. It’s a creative solution to an unexpected problem.

The rental listing for the home was taken down but has been reposted with new terms. The updated offer specifies that the master bedroom isn’t included in the price, and those interested can rent either three bedrooms for $3,000 or four for $3,600. The landlord also now prefers no pets.

This incident highlights a broader issue in rental markets. According to recent data from the Canada Mortgage and Housing Corporation, housing prices continue to rise in many areas, making it harder for families to find affordable and suitable accommodations. In fact, a 2022 survey indicated that 38% of renters reported facing difficulties in finding rental units that meet their needs.

Tenant rights are vital in situations like this. The Residential Tenancy Branch reminds renters that landlords must ensure properties are safe and livable, as outlined in the Residential Tenancy Act. If a rental unit falls short of expectations, tenants should document their concerns and give landlords a chance to remedy the situation. If issues persist, they can pursue dispute resolution.

This family’s experience serves as a reminder of the challenges many face in today’s rental market. It’s crucial for prospective renters to be vigilant and informed about their rights.

Source link

fraud|Peachland|rental housing