The Hawaii Department of Health is rolling out its first health survey this week to get a better grip on how residents access and respond to health information. The survey will explore topics like health behaviors, interest in health services, and how people consume health media.
It’s exciting because this survey is using text messaging, tapping into a method that can reach more people compared to traditional ways like phone calls or mailed surveys. Emily Subialka, an associate director at Professional Data Analysts, shared that text campaigns are a cost-effective way to connect with a wider audience. She pointed out that using calls can be time-consuming and mailing surveys adds unnecessary costs.
However, it’s not just about convenience. A 2015 study found that surveys sent via text often yield more accurate responses than those conducted by phone. But a 2021 study showed that while text-based surveys can be useful, they struggled with participation rates during COVID-19 contact tracing. This highlights that while text messaging is a powerful tool, phone calls still play a critical role in public health initiatives.
The survey will allow participants to respond through a web link sent via text, ensuring that their answers stay confidential. Subialka emphasized that the survey responses will be safely stored and will only be used to contact participants when necessary.
Lola Irvin from the DOH mentioned that the feedback from this survey will help enhance public health communication in Hawaii. This is especially important as the landscape of health information continues to evolve, influenced by factors like technology and social media.
Insights from a recent Pew Research survey showed that 73% of Americans regularly look for health information online. The findings from Hawaii’s survey could play an essential role in aligning public health strategies with how people consume information today.
Overall, this innovative approach could improve public health outcomes by establishing better communication and understanding of community health needs. As we look to the future, the insights gained from this survey in Hawaii could set a precedent for other states looking to engage residents about their health more effectively.
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