Revamped Google Voice: Unlocking Three-Way Calling for Seamless Connections!

Google is finally giving the Google Voice app a much-needed makeover. After years of little to no updates, the company is introducing a new in-call interface that aims to simplify the user experience. The layout is cleaner, with key call buttons aligned for easier access. One major highlight is the new feature for three-way conference calls.

In a recent update, Google emphasized that the updated interface resembles Google Meet, making it familiar for users. You’ll now find a “Transfer” button next to a “Hold” button, and an “Add” button that turns into “Merge” when there’s a second call waiting.

To start a three-way call, just tap the Add button during a call. Select a contact, and Google Voice will connect you with them. You’ll see a notification when someone is on hold and a button to switch between calls, making it more user-friendly.

This new update is rolling out over the next 15 days and is available for Google Workspace customers with Voice Starter, Voice Standard, or Voice Premier plans. While Google promises these changes for all users eventually, it’s still unclear if iOS users will get the same updates; the examples provided so far only show the Android interface.

New Insights

As remote work becomes more common, communication tools like Google Voice are critical. According to a recent survey from Statista, about 60% of remote workers rely on digital communication apps regularly. With more people using these tools, the competition is fierce. Other platforms like Zoom and Microsoft Teams are also innovating their call features, highlighting the need for user-friendly interfaces.

Experts suggest that simplifying communication technology can lead to better productivity. Brian Chen, a tech columnist, notes that a straightforward design not only helps in quick decision-making but also minimizes user frustration.

With such updates, Google is aiming to keep pace in this competitive landscape while ensuring users stay engaged and satisfied with their experience.

For more information on Google’s updates, check out the official update here.

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